Order Process Duration

Orders are processed within 24 hours of being placed, and you will receive an email confirming your order has been received and is in processing.

Delivery Policy

All orders in the New York City boroughs of Brooklyn, Manhattan and Queens are personally delivered to you by our St. Agrestis team. Ahead of us arriving, we will give you a heads up via call and/or text to let you know we are on our way. While most deliveries are slated for Friday, we do occasionally attempt deliveries Monday through Thursday, specifically during holidays. Most deliveries are completed during normal business hours, however at times due to extenuating circumstances we do complete deliveries between the hours of 6:00pm and 9:00pm EST.

Orders placed in Washington D.C and New York State, outside of the New York City boroughs of Brooklyn, Manhattan and Queens, are shipping directly by St. Agrestis via UPS.

Orders placed in AZ, CA, CO, CT, DC, DE, FL, GA, IA, ID, IL, IN, LA, MA, NH, NJ, NV, NY, OH, OK, OR, PA, RI, TN, TX, WA, WI are shipped on our behalf via a third party partner. Our third party partner, Riverhead Spirits Inc, utilizes both FedEx and UPS for all deliveries.

Because we are delivering alcohol, an individual 21 years or older with proper identification needs to accept and sign for the delivery, otherwise we/UPS/FedEx cannot leave your order. Orders may also be accepted by building doormen, where possible. If you have questions on when/how to expect your delivery, please respond directly to your processing email, or reach out to info@stagrestis.com.

Delivery Fees

There is a $30 minimum for all orders placed directly off our website.

Orders placed for delivery Brooklyn, Manhattan and Queens below $50.00 have a $5.00 delivery fee. Orders of $50.00 or more receive complimentary delivery by our St. Agrestis team.

Orders placed in Washington D.C and New York State, outside of the New York City boroughs of Brooklyn, Manhattan and Queens, are shipping directly by St. Agrestis via UPS and have a $15.00 flat rate shipping fee.

Orders placed in AZ, CA, CO, CT, DC, DE, FL, GA, IA, ID, IL, IN, LA, MA, NH, NJ, NV, NY, OH, OK, OR, PA, RI, TN, TX, WA, WI shipped on our behalf via a third party partner have a $15.00 flat rate shipping fee as a well as a $5.00 handling/processing fee. This additional $5.00 fee accounts allows us to offset third party costs and maintain consistent product pricing nationwide.

Refund Policy

Orders delivered with the correct products and a signed courier proof of delivery, either from the final recipient, a building official or affiliated courier location, cannot receive refunds. If an order is returned to us due to an incorrect address, failure to pickup at affiliated courier location, or for any other reason, a refund for the order minus shipping and processing can be requested and completed. Requests for refunds on orders not yet delivered, or with the incorrect products, can be made to info@stagrestis.com. Requests for any refund must be made within 21 days of placing an order. Orders may not be returned once delivered.