Delayed delivery, poor customer service response-no discount for delayed delivery
"Very disappointing experience. My order was significantly delayed, and the customer service response did little to resolve the situation. Simply blaming the carrier does not help the customer. I placed my order with the company, and I expect them to take ownership of the delivery experience rather than pass responsibility to a third party. Despite the delay and inconvenience, no discount, credit, or meaningful gesture of goodwill was offered. Delays can happen, but good customer service is about taking accountability and making things right. Unfortunately, that did not happen here. I expected much better and will NOT order again."
